Karen Berry, President
Karen was elected President of Local 531 in September 2022 after serving as a Bargaining Committee member, where she played a key role in negotiating WestJet Vancouver and Calgary’s first collective agreement. She successfully negotiated the Toronto agreement and led the integration of the RSA and RSC work groups in Calgary and Toronto as of February 2025.
With 12 years at WestJet, Karen has held multiple roles, including Guest Services Ambassador in Toronto and Vancouver and Customer Service Agent. She has also served as Employee Chairperson of the OSH committee, a Peer Selection team member, and a New Hire Guide. Currently, she serves on the WestJet Policy Committee, the Unifor Aviation Council, Unifor British Columbia Regional Council Executive Board as a member at large and is the liaison for the local union's Women's Advocates.
Passionate about her coworkers, advocacy, and problem-solving, Karen is a strong advocate for mental health awareness, particularly its impact on youth. She leads with courage, empathy, vulnerability, and self-care, always seeking to strengthen relationships with Local 531 members.
Outside of work, Karen enjoys camping, paddleboarding, traveling, reading, and crafts. She shares her life with her high school sweetheart, their two teenage children, and two cats, a "teenage" Golden Retriever and loves attending Dave Matthews Band concerts worldwide.
Mark Enns, Secretary Treasurer
WestJet has been a part of Mark’s life for quite a long time; he began his career in Edmonton as a Customer Service Agent in 2001. He worked in Edmonton for a year before transferring to Vancouver as a Team Leader in 2002. Mark has held various Leadership positions in Vancouver over the years, until 2016 when the position with the Support Services position was made redundant across WestJet team. Wanting to continue his career with WestJet, he accepted the role of Customer Service Agent and also Guest Services Manager in relief capacity. In 2021, Mark lead and organized a union movement and worked hard to gain the trust of the team on the floor. Mark was an integral part of bringing Unifor to our Members and because of his drive and the Airport workers in Vancouver and Calgary certified in May 2021. Mark served a strong voice on the Bargaining Committee and has been elected the first Secretary Treasurer of Local 531. He is honoured and humbled to be trusted in both these positions. It is his goal to work diligently to ensure financial responsibility and accountability of the Local’s assets and funds. Outside of WestJet, Mark enjoys designing and renovating properties for either resale or rental. He is an avid photographer and have shot several weddings for close friends and family. Mark lives with his wife who also works for WestJet as a Flight Attendant.
Kristie Ilogho, Recording Secretary & Communications
Kristie started her role at WestJet back in 2013 as a guest service ambassador. Since then, she has held a few frontline roles as a full-time customer service agent as well as a relief guest service lead. Throughout her 12 years at WestJet she has focused on supporting her coworkers by sharing her knowledge and experiences with them and building a strong working environment in every role she has been in. This year she also had the opportunity to join the SPOT (Safely Performing on Time) Committee in YYZ to contribute her thoughts and ideas to improve the operations.
Travelling is what led most of us to WestJet but community and family is what led us to stay. Kristie has spent most of her 12 years building lifelong bonds and relationships which she intends on bringing to the Local 531. She hopes to share this throughout her emails, communications and social media presence through her role as recording secretary.
Outside of working and travelling, Kristie volunteers at her local spin studio and spends time at the gym to keep her active healthy lifestyle. She also enjoys spending time with her family and husband after making a move back home to Hamilton to be close to family.
Sherwin Antonio, YYC Unit Chair
Sherwin Antonio elected as the first District Chair for YYC, Unifor Local 531 in 2022, representing over 500 members in the Airline sector. Prior to acclamation, he played a pivotal role along with many others in the drive to organize the airport workers for WestJet Airlines. He was then elected to the Bargaining Committee shortly after certification in 2021. Sherwin has been employed with WestJet for over 16 years in the frontline role and continues an active Guest Service Lead in Baggage. Being a part of history in the making has paved Sherwin’s drive to continue to build inclusivity within the workplace. He has demonstrates his commitment in strengthening the voices of members and leaving a legacy behind for others to become advocates and leaders in workers’ rights.
A born and raised Calgarian with a passion to give back to humanity and a wanderlust. Sherwin truly recognized how grueling the fight against worldwide childhood hunger can be as he climbed to the summit of Mt. Kilimanjaro. Instead of typical fundraising techniques, Sherwin decided to join FCE’s NO Hunger Ball campaign raising over $10,000 through this treacherous climb to Kilimanjaro’s peak. He now works towards conquering all 7 summits.
Erica Kelly, YYC Unit Chair
As a dedicated WestJetter CSA since June 2011, and FT status in the YYZ labour community, Erica has been elected the first YYZ Chair of Unifor Local 531.
Born and raised in the Toronto Pearson International Airport area, Erica learned the value and importance of the airport and its workers at an early age. These values would serve her well throughout her career with WestJet, as she often considered how to improve the lives of working people in her workplace and community.
As a member of Unifor Local 531’s first YYZ bargaining team, Erica was instrumental in negotiating numerous articles that have improved working conditions and increased wages for all Unifor Local 531 members across the country. Her expertise and dedication to WestJet YYZ’s first Collective Bargaining Agreement will be invaluable in ensuring that the union’s voice is heard and that workers’ concerns are addressed.
In addition to her work with Unifor Local 531, Erica is also actively involved in a number of labour and community organizations. She is an experienced provincial-level political debater and praised anti-racism public speaker. In her free time, Erica continues to serve on her local Riding Association Executive Board, annually elected as CFO at both Federal and Provincial levels since 2019. She continues to advocate for strong labour protections, workers’ rights and economic reform through her activism and political efforts.
When Erica is not working to advance the cause of labour, she enjoys raving, visiting urban ravines, and buying ridiculously expensive ice cream in The Beaches.
Heather Benson, YVR Unit Chair
unitchairyvr@uniforlocal531.ca
Heather is a dedicated member of the WestJet team, currently serving as a Guest Service Lead at YVR. Since joining WestJet in 2022, she has built a strong foundation in frontline operations, beginning as a CSA and gaining experience in both the IC and Baggage roles. Heather also took on a term position as a Guest Service Manager (GSM), where she further developed her leadership and operational management skills. During her time at WestJet she has developed relationships built on trust and mutual respect.
Before joining WestJet, Heather spent eight years working within Fraser Health in a unionized environment, where she developed a deep appreciation for collaboration, fairness, and the importance of a strong collective voice in the workplace.
Heather brings a balanced perspective to her role—combining hands-on operational expertise with a genuine commitment to supporting her colleagues and promoting a positive, respectful workplace culture.
When not at the airport you will find Heather in the mountains, on the water or traveling.
Elaine Keras, YVR Trustee
Elaine was elected as the YVR Trustee in September 2022. She has two children and a dog. Elaine has been employed with WestJet for 9 years and began her career as a Guest Services Ambassador. Elaine then moved to become a Customer Services Agent and recently took on the role of an Airport Leaning Coordinator in a relief capacity. Elaine was a long-time member of the WestJet Culture Committee as she believed in growing and nurturing WestJet’s unique culture. She still remains committed building relationships between her coworkers and often organizes events outside of work to nurture those friendships. Elaine loves traveling and the travel industry. Some of the places she’s been to include San Francisco, Cancun, Hawaii, and China. In her spare time, she can usually be found with a crochet hook in hand as she is an avid crocheter.
Jagreet Sandhu, YYC Trustee
Since joining WestJet in 2017, Jagreet Sandhu has held a variety of frontline roles including Guest Services Ambassador (GSA), Customer Service Agent (CSA), Baggage Service Agent (BSA), Priority Service Agent (PSA), and DDC. In her current role as an Airport Learning Coordinator (ALC), she supports training and development, contributing to mentorship and the growth of her fellow team members.
Jagreet has proudly served as a Trustee with Unifor Local 531 over the past few years. She is deeply committed to advocating for employee rights and being a supportive, accessible voice for her coworkers. Her involvement also includes time with the WestJet Community Investment Team and participation in numerous charity events across the organization.
Outside of work, Jagreet enjoys hiking, volunteering, yoga, and spending time with her husband, two sons, and their dog—life as the queen of a household full of boys keeps her on her toes. She is passionate about learning, community, and kindness. Jagreet actively volunteers with the Healthy Lifestyle Foundation and Khalsa School, where she teaches Punjabi and helps organize cultural events. She also loves arranging hiking adventures with friends, blending wellness and connection in everything she does.
